COLLEGE AVE 2019
IN-DEPTH REVIEW

Expert review of College Ave. Discover which Student Loans service is right for your needs.

9.4

Overview

Founded in 2014, College Ave student loans provides an online lending service for both private student loans and student loan refinancing starting at $1,000 covering up to the total cost of attendance. Not sure if College Ave is the best choice to pay for school? Continue reading to find out the advantages and disadvantages of this lending service.  

College Ave Student Loans Standout Features 
- Receive personalized rate before applying 
- No application or origination fee 
- Student loans and refinancing 

 

Who is College Ave Best For?

College Ave provides both standard student loans and refinancing. The company has become very popular among borrowers looking to refinance their student loan and lower interest rates.  

That being said, College Ave has a range of lending options for students or former students at different stages of enrollment. College Ave provides student loans starting at $1,000 that cover up to the total cost of attendance. The undergraduate private student loans are ideal for borrowers who do not expect to pause payments in the future. 

In terms of refinancing, College Ave student loans makes an ideal choice for borrowers looking for a nonstandard loan, between six to nine years. Keep in mind that College Ave’s policy works on a case by case basis when it comes to forbearance. Its loans do not make sense for those who anticipate forbearance to postpone payments.  
 

Loan Rates & Terms 

Before even applying, College Ave student loans provides a useful rate estimate tool that will show expected rates and terms without affecting credit.  

Private Student Loans 
- 5, 8, 10, and 15 years 
- Starting at $1,000 up to total loan amount 
- Cosigner release available 

Student Loan Refinancing 
- $5,000-$150,000 or $250,000 for students with medical, dental, pharmacy, or veterinary degrees 
- No cosigner release available 

College Ave has different repayment options based on whether the borrower is still in school or out of school. Below you can read some of the main terms for each.  

In-school repayment options: 
- Immediate repayment: Start full repayment while still in school 
- Deferred payments: Hold off payments until after out of school 
- Fixed repayment: $25 per month while enrolled in school 
- Interest-only repayment: Pay off interest while enrolled in school 

Post-school repayment options: 
- In-school deferment: Borrowers can ask to defer payments if they return to school 
- Military deferment: Borrowers can defer payments if enlisted in the military 
- Forbearance: Determined on a case by case basis 
- Death or disability discharge: Yes, loans are forgiven in the event of death or permanent disability of the main borrower 

Borrowers can pay more than the minimum payments via autopay. College Ave also accepts biweekly repayments via autopay.  

Although College Ave does not charge any application or origination fees, the lender charges late fees of 5% of the unpaid amount of the monthly payment or $25. 
 

Application Process

College Ave has a straightforward online application process, and the website walks applicants through step-by-step. Applicants can conveniently get started and sign back in later to complete the application. 

To complete the application, you’ll need: 
- Social security number 
- Estimated annual income 
- School name 
- Amount you’d like to borrow 

Applicants must be at least 18 years old to qualify and be a US citizen or permanent resident. All applicants for student refinancing must have graduated from a selection of undergraduate and graduate programs that meet College Ave’s underwriting requirements. Once approved, applicants will receive their finalized interest rates. 

College Ave credit requirements depend on the loan and applicant. However, applicants can use the pre-qualification tool for students and cosigners to find out if they are eligible. This process will not affect the person’s credit credit.  
 

Customer Support

The College Ave website hosts range of tools for prospective borrowers as well as for those looking to refinance their current student loans. Customers can go online to find out expected rates and terms using free calculator tailored to specific loan types. The free resource will automatically calculate loan terms and rates for student loans, refinancing, undergraduate loans, graduate loan, career loans, and parent loans. 

The College Ave resource center helps borrowers improve financial literacy and prepare themselves for successfully paying off loans. Articles and FAQs walk through the process from start to finish, common terms, and explain the differences between each type of loan.  

Customers can get in touch with support directly by email. For help with applying, support is available by phone at 844-422-7502, Monday through Friday from 9 AM to 10 PM ET. College Ave also has help for servicing or repaying a loan available at 844-803-0736, Monday, Wednesday, Thursday, and  Friday from 8 am to 6 pm ET and on Tuesdays from 8 am to 7 pm ET. 

 

Word on the Street

Applying for a student loan can cost thousands of dollars and represent a major financial decision in someone’s life. Before committing to a lender, reading about former customers’ experiences can help gain insight into the best choice for your student loan. 

College Ave is accredited by the Better Business Bureau where the company has an A+ rating. The College Ave review by customers gives the company 3 out of 5 stars, although not many people have provided feedback.  

Negative reviews felt frustrated with the service, but College Ave staff also responded to feedback to resolve any issues. Positive College Ave reviews showed that customers felt pleased with the process and only needed to provide minimal documentation for approval. 

In the past, College Ave has had mixed reviews, especially when it comes to student loan refinancing. At it’s high points, the lender has boasted some of the best rates on the market. However, interest rates have fluctuated in terms of its refinancing and consolidation offers. Still, all in all, College Ave has received positive reviews among its customers. 

Online College Ave reviews highly recommend this lender for financing studies. Customers have reported positive experiences working with College Ave, especially in refinancing. College Ave reviews state that the lender successfully lowered loan rates from 7.5% down to 4.9%.  

 

PROS
  • Cosigners can be released
  • No application fee
  • Multiple repayment options
CONS
  • Max 12 months of forbearance
BOTTOM LINE
Receive a personalized student loan rate before applying.
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Joe Schwartz

Student Loans Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.